Your LINE Official Account becomes the front door to your brand. Brand broadcasts, test-drive bookings and owner services all run in one place, so no stage of the sale slips through.

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LINE Official Account

Where customers first meet your brand

Sales flow

01Brand broadcasts

New model launch news

10,520

friends reached

02Test drive booking

Pick model, showroom, and time in a LINE form

this month

03Sales follow-up

Auto-assigned to local sales reps

to contact

04Delivery

Link the vehicle, switch to the owner menu

this month

05Owner services

Service reminders, repair status, FAQ

1,860

owners

Every step lands in the same member timeline

Know each audience

Send the right message to the right people

LINE is Taiwan’s most widely used messaging app. With Tags and segmented rich menus, you reach each audience at its own stage of the journey and make your existing sales process communicate better across every channel.

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Segmented broadcastsThree tag-based segments, three messages

Public

8,240 people

No test drive

Meet our all-new SUV. Get a first look at the design and specs.

See the SUV

Brand menu

Test drivers

412 people

Booked

Hi Ms. Davis, your car is ready for Saturday’s 2:00 PM test drive in Irvine.

View booking

Test drive menu

Owners

1,860 people

Owner

Hi Mr. Miller, you’re almost at 10,000 km. Time to book a service.

Book service

Owner menu

After delivery, the “Owner” tag and owner menu switch on automatically

LINE is your Mini App

Marketing, sales and service in one place

Skip the cost of building an app. Segmented rich menus turn LINE into an owner-only Mini App that brings purchase and delivery, maintenance and repairs, FAQ support and other value-added services together in one place.

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09:415G

Owner services

LINE Official Account

Hi Mr. Miller, your car is at about 9,820 km. We recommend booking your 10,000 km service.

Sat, Apr 12 · 10:30 AM

Irvine service center · Reserved

PurchaseServiceFAQ

Book service

Repair status

My car

Locations

Roadside

Service log

Owner menu

Purchase & delivery

Delivery status, documents, first-service guide

Service & repairs

Bookings, status alerts, service history

FAQ

Answers common questions, then hands off to staff

No app to build: the menu is the app

Close the data gaps

Data stays in sync and connects to your existing CRM

Recover lost test-drive records and owner data. Tags and customer journeys sync to your back-end database, so marketing and sales teams never lose track of a customer mid-sale. Connect Salesforce, HubSpot and the other CRM systems you already use.

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Data syncSyncing live

Captured on LINE

Test drive form

Owner info form

Tags & activity

OakMega Social CRMMembers, tags, history

Your CRM

Salesforce

HubSpot

Sync logToday: 128 records

14:32

Ms. DavisTest drive → new Salesforce lead

Salesforce

14:18

Mr. MillerOwner and vehicle details updated

Salesforce

13:55

Mr. CarterTag “Viewed new model” → contact property

HubSpot

“Thorough, proactive service, precise tagging and a well-built back end let us see more and do more. It’s also the most stable platform we’ve ever used.”

— Nissan Yu-Hsin Motor · Chang Yun-Hsiang, Section Manager

Customer stories