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AI Teams
Social CRM
Social CRM overview→Member relationships across LINE, Messenger and Instagram
ProductsSocial CDPMembers, tags and segmentsService CenterEvery channel’s messages in one inboxSales CenterFrom first lead to closed dealWeb ToolsForms, bookings and gamesAppCustomer service and posting on the go
Expert servicesCustomer success serviceWith you from launch to results
Government & Integration
Government & Integration overview→One complete team for public-sector and large-scale projects
Project typesPublic-sector projectsService platforms, data hubs and AISystem integration & custom developmentCRM, ERP, data hubs and AI
Track recordSmart digital upgrade for maritime personnelMaritime and Port Bureau, MOTCHousing subsidy platformNational Land Management Agency, Ministry of the InteriorMedical data hubDepartment of Medical Affairs, MOHWIndustry analytics platformTaoyuan City Economic Development BureauAI volunteer care platform for rural communitiesMinistry of Digital Affairs
Solutions
All customer stories→Full stories from 15 brands and public agencies
Featured storiesJaguar Land Rover75% faster communicationHuggies200% member growthKOHLER90% of members taggedMinistry of Environment (Taiwan)20,000 sign-ups in 113 days
Industry scenariosManufacturingSales starts with the full customer pictureBiotech & healthcarePrecise, compliant outreach to healthcare professionalsReal estateFrom the first viewing to life after handoverAutomotiveFrom test drive to service visitsRetail brandsOne membership, in store and onlineNonprofitsTurn followers into recurring donors
Resources
Blog→Ideas on customer relationships, AI and digital transformation
CompanyAbout OakMega
Social CRM · Customer success service
We hand you the tools. Then we stay.
A customer success manager who knows your brand takes you from launch to results. Every campaign, every review — you never have to work it out alone.
Add-on for the Social CRM Enterprise planHow we work with you
Launch, grow, review. Someone with you at every stage.
Good CRM isn’t a one-off setup. It’s a steady rhythm.
Launch
Get the foundations right
Account connections, tag structure, your first automation — planned together, launched together.
Grow
Get friends talking back
Campaigns, segments, member journeys. From idea to execution, someone’s right beside you.
Review
Let the numbers speak
Regular performance reviews show what’s working and where to go next.
Who leads the team
We know brands. We know LINE.
Our customer success team is led by Kevin Wu. Baby care, bath and kitchen, manufacturing, the public sector — the brands we’ve worked with are all in our customer stories.
Kevin Wu
Head of Customer Success
What we built together
The results? We wrote them together.
Three brands, three ways to grow.
All customer stories→
Bath & kitchenKOHLERBuilders, designers and weekend showroom visitors: how one KOHLER LINE account makes all three feel looked after
42%friend growth
Read the story→
Professional associationFPATOver 4,000 financial professionals, kept in touch by email. FPAT decided to change that
2,400+certificants linked
Read the story→
Brand eventsQuilterThe booth was buzzing, then everyone left. How Quilter kept event connections alive on LINE
5,000+LINE friends (90 days)
Read the story→Contact us
Start your AI transformation today.
They chose OakMega
