Thank you for using Social CRM (hereinafter the "Service"), developed by OakMega Technology Co., Ltd. (hereinafter "OakMega"), which enables you to publish interactive posts to your members on LINE and track user behavior data.

Please read the following Terms of Service (hereinafter these "Terms") carefully before using the Service:

This English version is provided for convenience. If it differs from the Traditional Chinese version, the Traditional Chinese version prevails. Read the Traditional Chinese version

Acceptance

By using the Service (including closed beta, trial, and paid services), you acknowledge that you have read, understood, and fully agree to these Terms. OakMega reserves the right to modify or update these Terms and the Service at any time without separate notice in order to comply with changes in laws or to accommodate updates to the Service's features. Updated terms will be posted promptly on the relevant pages of the Service and take effect immediately. Your continued use of the Service constitutes your acceptance of the updated terms and service rules. If you are a minor under the age of twenty, you may use the Service only if your legal representative (such as a parent or guardian) has also read, understood, and fully agreed to these Terms. By using the Service, you are deemed to represent that your legal representative has read, understood, and fully agreed to these Terms.

Use of the Service

OakMega's Privacy Policy describes how OakMega handles your personal data and protects your privacy when you use the Service.

Use on Behalf of an Entity

If you use the Service on behalf of a company, legal entity, or organization, you agree to these Terms and grant authorization on its behalf, and you must ensure that you have the authority to bind that company, legal entity, or organization to these Terms. Once you agree to these Terms on behalf of a company, legal entity, or organization, it shall indemnify and be liable for any damages and liabilities arising from any claims, lawsuits, or legal actions relating to the use of the Service or any breach of these Terms.

Changes to These Terms

OakMega may, at its sole discretion or in accordance with applicable law, change these Terms and the content of the Service by posting an announcement or notifying you as needed. If a customer continues to use the Service after such changes, the customer is deemed to have agreed to the changes to these Terms and the Service.

Term of Use

The Service includes free and paid plans. • The term of use of a free plan begins on the date you apply to use the Service and continues until the Service is completely deleted. • The term of use of a paid plan begins on the date your application to use the Service is completed and ends on the last day of the applicable subscription period. Unless you apply to OakMega to terminate the paid plan in the manner prescribed by OakMega before the end of the term, the term will automatically renew for a period equal to the preceding term, and likewise thereafter.

Fees

The content, fees, and payment deadlines of paid plans shall be determined by OakMega and announced or notified to customers. Please confirm the relevant details when applying for a paid plan. OakMega may change or add paid plans by posting an announcement or notifying customers. A customer wishing to change from a free plan to a paid plan shall apply in the manner designated by OakMega, and the change may take effect on the date OakMega receives the application. A customer wishing to change from a paid plan to another paid plan or to a free plan may make the change within the month following the date OakMega receives the application. When a customer changes plans, the customer may lose access to existing free or paid features because the new plan offers more limited functionality, and related configuration data may be lost. OakMega will provide notice in the interface when the customer takes such action and offer customer service channels for related inquiries. If the customer nonetheless proceeds with the plan change, the customer shall bear the consequences. If you terminate the Service during a term of use, you shall still pay the full fee for that term, which will not be prorated by day. In addition, OakMega will not refund any prepaid fees even if the Service has been terminated or the agreement has been canceled.

Compliance with Laws and Policies

You agree to comply with all applicable local laws and regulations where your users are located when using the Service, and you are responsible for all content you upload or record to the Service, including but not limited to text, images, videos, and audio. OakMega is not responsible for any content you upload or record to the Service and does not review such content in advance; however, OakMega reserves the right to remove any content it determines to violate these Terms or applicable laws, regulations, or policies. By using the Service, you agree to comply with the applicable terms of use and privacy policies of any platform (including but not limited to LINE) on which users reachable through the Service are located.

Content License

By uploading, recording, or otherwise providing content to the Service, you grant OakMega the right to store, use, modify, and publicly display such content to enable the Service to operate fully. If you do not have the legal right to grant OakMega the foregoing rights with respect to any content, do not upload, record, or otherwise provide that content to the Service.

Prohibited Conduct

If you violate any of the following provisions, OakMega may suspend or terminate your right to use the Service and, if OakMega, its affiliates, or agents suffer any damage as a result, reserves the right to pursue legal action: • You shall not engage in any conduct that obstructs or interferes with the Service or its related systems, or with other users' use of the Service. • You shall not copy or modify the Service's systems. • You shall not engage in any other conduct inconsistent with the intended purpose of the Service. • You shall not damage or interfere with any data or functions provided by the Service. • You shall not use the Service to engage in money laundering, fraud, or other criminal or unlawful conduct, or use the Service for any unlawful purpose. • You shall not, within the Service, explore information other than your own personal information in a manner inconsistent with the intended purpose of the Service; intrude, attempt to intrude, or damage the Service or the website's service systems in any way; or use the services provided by the website to commit any infringing or damaging acts. • In obtaining or using the Service, you shall not submit false identity or credit card information, nor submit the credit card information of others. • You shall not impersonate, or act or represent a third party without authorization, in using the Service. • If any third party asserts a claim or demand arising from your use of the Service, activities conducted through your account on the website, your breach of these Terms, or any other conduct related to the Service that infringes the rights of a third party, you shall bear the related liability for damages, compensate OakMega's personnel, affiliates, agents, and other related persons for any damage they suffer as a result, and hold them harmless from related liability for damages.

Disclaimer and "As Is" Warranty

To the maximum extent permitted by law, OakMega will provide you with quality service within reasonable technical scope and in accordance with commercial standards. Neither OakMega nor its affiliates or agents make any express or implied warranties regarding the Service, which is provided solely on an "as is" basis. OakMega, its affiliates, and agents shall not be liable for any indirect, joint, consequential, incidental, or punitive damages arising from your use of or inability to use the Service, including but not limited to damages for lost benefits, data, or profits. The total liability of OakMega, its affiliates, and agents for any claims under these Terms shall not exceed the amount you paid to OakMega for use of the Service. OakMega, its affiliates, and agents shall not be liable for any loss or damage that is not reasonably foreseeable. The Service integrates API services provided by third-party providers (including but not limited to LINE). OakMega shall not be liable for any business loss, or bear custodial responsibility for any data loss, caused by technical errors of third-party providers (such as server failures or messages not being sent correctly).

Service Notices

You agree that, after you register for the Service, OakMega may provide you with information and announcements related to the Service through channels including but not limited to EDM (such as the Gmail account used for third-party login) or LINE. If you do not wish to receive such information, please contact OakMega.

Termination

OakMega reserves the right to terminate your use of the Service at any time if you violate these Terms.

Governing Law and Jurisdiction

Matters not addressed in these Terms shall be governed by the laws of the Republic of China (Taiwan). Any dispute arising from these Terms shall first be resolved through good-faith negotiation. If a dispute must be resolved through litigation, the Taiwan Taipei District Court shall be the court of first instance.

Contact Us

If you have any questions regarding these Terms, please contact OakMega by email at team@oakmega.com or by mail at 8F, No. 300, Sec. 3, Roosevelt Rd., Zhongzheng Dist., Taipei 100046, Taiwan.