NewAI Teams is here.Meet AI Teams→
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AI Teams
Social CRM
Social CRM overview→Member relationships across LINE, Messenger and Instagram
ProductsSocial CDPMembers, tags and segmentsService CenterEvery channel’s messages in one inboxSales CenterFrom first lead to closed dealWeb ToolsForms, bookings and gamesAppCustomer service and posting on the go
Expert servicesCustomer success serviceWith you from launch to results
Government & Integration
Government & Integration overview→One complete team for public-sector and large-scale projects
Project typesPublic-sector projectsService platforms, data hubs and AISystem integration & custom developmentCRM, ERP, data hubs and AI
Track recordSmart digital upgrade for maritime personnelMaritime and Port Bureau, MOTCHousing subsidy platformNational Land Management Agency, Ministry of the InteriorMedical data hubDepartment of Medical Affairs, MOHWIndustry analytics platformTaoyuan City Economic Development BureauAI volunteer care platform for rural communitiesMinistry of Digital Affairs
Solutions
All customer stories→Full stories from 15 brands and public agencies
Featured storiesJaguar Land Rover75% faster communicationHuggies200% member growthKOHLER90% of members taggedMinistry of Environment (Taiwan)20,000 sign-ups in 113 days
Industry scenariosManufacturingSales starts with the full customer pictureBiotech & healthcarePrecise, compliant outreach to healthcare professionalsReal estateFrom the first viewing to life after handoverAutomotiveFrom test drive to service visitsRetail brandsOne membership, in store and onlineNonprofitsTurn followers into recurring donors
Resources
Blog→Ideas on customer relationships, AI and digital transformation
CompanyAbout OakMega
Fluent in AI. Fluent in you.
AI Teams hires you an all-round team. Social CRM nurtures every relationship. System Integration lays your digital foundation.
Your AI Team5 at work
Ava · AI customer service
Replied to 148 customers
Oaky · Admin assistant
Turned 18 new emails into 5 to-dos
Leo · Sales assistant
Drafted 3 follow-up emails for your review
AI Teams
→AI coworkers that work from your company’s knowledge
WVIP
Ms. Wang
Friend for 214 days · Taichung
Asked about warrantyWeekend shopperClaimed welcome coupon
Suggestion: include the warranty plan in your next message.
Social CRM
→Remember every relationship, from LINE to Messenger and Instagram
Membership system projectWeek 6
Discovery interviews
Architecture
PrototypeIn progress
Build and deliver
Operations
Government & Integration
→Large projects, one team from start to finish
AI Teams
An AI team that starts today.
Out front, it answers every customer. Behind the scenes, it clears the routine work. Use it on its own, or connect it to the systems you already run.
AI Teams overview→09:415G
Your brand
Official account · Usually replies instantly
How long do I have to return something?
Up to 7 days after delivery. You can start a return here.
Returns policy, p. 2
Perfect, thanks!
AI customer service
Late nights, weekends, rush hour. Every answer comes with its source.
To do1
Weekly sales report
Doing1
Reply to 3 quote requests
Done2
Sort new inquiries
Update customer records
AI coworkers
Say it once. The routine work is handled from then on.
Visit your team
Pick the first task
Go live in your workflow
FDE onboarding service
Our engineers step into your workflow and wire AI in themselves.
Accurate
Every answer has a source.
It answers only from your documents. Questions it can’t answer get logged. Add the answer once, and it knows from then on.
Meet AI customer service→Questions it couldn’t answer this week
Answer once, and AI customer service knows it from then on
Are you open on Sundays?6×
Can I pay in installments?4×
Where can I park?Answered
Can I bring my dog into the store?2×
Leo · Sales assistantThis month
NT$1,240
Cap NT$3,000
Users
6
Admins
Just you
Follow instructions in outside emails
In control
Access and spend, in your hands.
Every AI coworker has a spending cap, and you can see at a glance who can use it and who can manage it. Instructions slipped into outside emails won’t sway its judgment.
Meet AI coworkers→AI Teams × Social CRM
AI handles the conversation. Social CRM remembers the person.
Together, AI customer service sees each member’s tags and history as it replies. When a moment needs a human touch, your team takes over in one click. People move on. The relationship stays with your company.
Service Center
Welcome back. You’re now on our VIP line. How can we help?
Auto-routed: VIP member · AI onMy vacuum won’t charge
We’ll lend you a comparable vacuum free of charge while yours is repaired. What’s the model number? I’ll open the repair request now.
AI is replying
C
TagsMr. Chen
LINE · VIP member
VIP memberEntered anniversary drawClaimed welcome giftInterested in vacuums
Government & Integration
Big public and enterprise projects, one team from start to finish.
From discovery interviews and development to operations after launch, every stage comes with documentation and sign-off.
Government & Integration overview→
Maritime and Port Bureau, MOTC (Taiwan)PMO and technical advisory for the maritime personnel digital upgrade
5Workstreams we coordinate
National Land Management Agency, Ministry of the InteriorHousing Subsidy Verification and Online Application System
1,000,000Applications to date
Department of Medical Affairs, Ministry of Health and WelfareMedical Data Integration Hub
Dozenscore systems connected
Taoyuan City Government Economic Development BureauIndustry analytics platform
80–100data sources aggregated automatically
"Warm Companion" projectAI volunteer care platform for rural communities
57Volunteers in the Sanxing community
Contact us
Start your AI transformation today.
They chose OakMega
From every friend and follower to members you remember.
Deepest on LINE, and connected to Messenger, Instagram and WhatsApp too. Every click, form and conversation gives you one more reason to understand them better next time.