Thank you for using Social CRM, developed by OakMega Technology Co., Ltd. (hereinafter "OakMega"), which enables you to publish interactive posts to your members on LINE and track user behavior data.

To improve the Service, OakMega will collect, store, process, and use data relating to you and to the users you can reach through the Service. OakMega strictly complies with the Personal Data Protection Act of the Republic of China (Taiwan) and related laws and regulations with respect to such data, and has set out this Privacy Policy to protect the privacy of you and the users you can reach through the Service, as follows:

This English version is provided for convenience. If it differs from the Traditional Chinese version, the Traditional Chinese version prevails. Read the Traditional Chinese version

Acceptance

By using the Service (including closed beta, trial, and paid services), you acknowledge that you have read, understood, and fully agree to this Privacy Policy. OakMega reserves the right to modify or update this Privacy Policy at any time without separate notice in order to comply with changes in laws or newly enacted regulations. Updated terms will be posted promptly on the relevant pages of the Service and take effect immediately. Your continued use of the Service constitutes your acceptance of the updated terms.

Use of the Service

OakMega's Privacy Policy describes how OakMega handles your personal data and protects your privacy when you use the Service.

Purposes of Collection

OakMega collects data to improve the experience of all users of the Service and of the users reachable through the Service, including to verify the identity of the third-party platform accounts you use with the Service, process payments, plan marketing activities based on user behavior (such as articles read, messages sent, and links clicked), provide you with community data analytics (such as user growth), and send you notices related to the Service. Under the Specific Purposes and Categories of Personal Data under the Personal Data Protection Act promulgated by the Ministry of Justice (Taiwan), the statutory codes for OakMega's purposes of collection include: • 040 Marketing (including joint marketing by financial holding companies) • 067 Credit card, cash card, debit card, or electronic stored-value card business • 069 Contracts, quasi-contracts, or other legal relationships • 090 Consumer and customer management and services • 091 Consumer protection • 098 Business and technical information • 135 Information (communication) services • 136 Information (communication) and database management • 148 Online shopping and other e-commerce services • 152 Management of advertising or commercial conduct • 157 Surveys, statistics, and research analysis • 181 Other business conducted in accordance with registered business items or articles of incorporation • 182 Other consulting and advisory services

Categories of Data Collected

Under the Specific Purposes and Categories of Personal Data under the Personal Data Protection Act promulgated by the Ministry of Justice (Taiwan), the statutory codes for the categories of data collected by OakMega include: • C001 Personal identifiers • C002 Financial identifiers • C011 Personal descriptions • C014 Personality • C035 Leisure activities and interests • C036 Lifestyle • C051 School records • C081 Income, earnings, assets, and investments • C093 Financial transactions • C102 Agreements or contracts • C132 Unclassified data

Sources of Data

OakMega collects data from the following sources: • Data you voluntarily provide to OakMega through your use of the Service, including: 　◦ The third-party platform accounts used to access the Service 　◦ Content you upload, record, or otherwise provide to the Service, and logs of the time of your operations • Data OakMega obtains through your use of the Service, including: 　◦ Device information (such as your hardware and software versions, operating system version, and browser and browser settings) 　◦ Cache and Cookie data (limited to your browsing preferences on the Service's web pages, stored on your device to identify your browser and the point at which you last left the Service) Data transmitted to OakMega through API services provided by third-party providers (including but not limited to LINE) as a result of your use of the Service. Because such services are not provided by OakMega, you should review those providers' terms of service or privacy policies governing their collection of personal data, which OakMega will also observe. However, OakMega has no involvement in establishing those third-party terms of service or privacy policies. Such data includes, for the specific third-party platform services you authorize OakMega to access through your use of the Service, user identifiers, user profile pictures and names, the content of messages sent by users, and users' button-click behavior. User behavior data (such as the device, operating system, time, and number of clicks) generated when users reachable through the Service click hyperlinks created by the Service's URL redirection feature.

Period, Territory, Recipients, and Manner of Use

• Period: From the date you begin using the Service until the date the Service is terminated by you or OakMega, except where laws or regulations otherwise provide or require retention of the data. • Territory: The territory in which OakMega is located and the territories in which the Service is provided. • Recipients: OakMega, institutions with which OakMega has contractual or business relationships as required for its operations, and competent government or financial supervisory authorities as authorized by law. • Manner: By automated means or other non-automated means in compliance with applicable laws and regulations. OakMega will not provide your personal information or user behavior data to any company, legal entity, organization, or other third party other than OakMega, except with your prior consent, with your voluntary consent (such as when you share or authorize others to use your administrative permissions on the Service), or as required by law or by competent or supervisory authorities.

Your Rights

Pursuant to Article 3 of the Personal Data Protection Act, you may exercise the following rights: • To inquire about or request to review your data • To request a copy of your data • To request supplementation or correction of your data • To request that collection, processing, or use of your data cease • To request deletion of your data OakMega will fulfill your request and deliver the corresponding results within a reasonable processing period. A processing fee may be charged depending on the volume of data to be copied.

Data Security

OakMega takes measures required by law to protect all personal data it collects, including SSL encryption for data transmission and information security measures such as firewalls and antivirus protection for its databases. OakMega's employees, affiliated companies, and agents are bound by confidentiality agreements, and only personnel who require access for business purposes are authorized to access your personal data.

Access to Google User Data

When you choose to connect Google Sheets to the Service (provided by OakMega), the system will use your authorization to access the following data and functions: • Creating spreadsheets: We may use the Google Sheets API to create new Google Sheets spreadsheets on your behalf to receive data synchronized from the Service. • Reading information from specific spreadsheets: When you provide a Google Sheets link in the Service, we will read the file's title and certain structural information to help configure the destination for data writes. • Writing data to designated spreadsheets: After users complete our form services (such as surveys or response campaigns), the system will write the data, automatically or in batches, to the Google Sheets you designate. All write operations are limited to the specific files you have authorized for the Service. We do not access or modify any other files in your Google Drive that you have not authorized. The permissions we request are used solely for the purposes described above and will not be used for marketing or advertising or shared with third parties.

Google Data Retention and Deletion

• Retention period: Links to and write records for the files you authorize are retained only while you use the Service. • Deletion: You may disconnect Google Sheets within the Service, or contact us by email to request deletion of the related authorizations and records.

Google Data Sharing and Third-Party Use

The Service will not provide your Google account information or spreadsheet content to any third party without your consent.

Contact Us

If you have any questions regarding this Privacy Policy, please contact OakMega at team@oakmega.com.