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Every interaction, saved to the member.
Member data, tags and activity from LINE, Facebook, Instagram and WhatsApp, all in one place. Know who they are and what they’ve done, and your next message hits the mark.
Whoever picks it up, already knows the customer.
Open any member to see tags, contact details, every action they’ve taken and your team’s notes in a single side panel. Support, sales and marketing all work from the same record.
- Phone verificationForms confirm numbers with an SMS code, and verified phones are flagged on the member automatically.
- NotesWhat came up on the call and when to follow up, logged on the member one note at a time.
- BlocklistPeople who shouldn’t be contacted won’t hear from your posts or chatbots again.
Whatever they do, a tag remembers it.
Clicked a link, filled in a form, booked a visit, redeemed a coupon, read a post: each one can tag the member automatically. No manual sorting. Your lists build themselves.
- Expiring tagsShort-term signals like “viewed new arrivals in the last 7 days” drop off when time is up.
- Cumulative tagsMembership tier, repeat purchases: they stay on and grow stronger over time.
- AI tag builderDescribe the campaign you want to track. AI drafts the whole tag set, and one click creates it.
Count the clicks, and see who made them.
Turn any URL into a tracking link. When a LINE friend taps it, you know exactly who, and can tag them on the spot. On your website or posters, you still see clicks, devices and regions.
One QR code can even route people differently: first-timers get a welcome gift, regulars see this month’s offer.
Stack the conditions, keep the right people.
Build lists from tags, member data and engagement history, and see how many people you’ll reach before you send. Save the filters you use often and reuse them in one click.
- Read trackingSee who actually read a post, and turn them into your next list.
- Bulk actionsTag everyone in a segment, switch their rich menu or export them in one go.
Put your care on a schedule.
Day one after they add you, day three after claiming a coupon, day seven without a store visit. The next step goes out automatically based on tags and timing, and you can split the path to test which message works better.
Huggies story→Skip the history. Know what to say next.
AI turns tags, activity and conversations into a few key points: what they care about, when they’re free, where the conversation left off. Then it drafts the next message for you to tweak and send.
Hi Sylvia, we’ve set aside two light fabric sofas for your visit this weekend. Your 10%-off coupon expires Sunday, and you can use it in store.
Get the tags right, and friends stick around.
Developers, designers and homeowners each get their own tags, and see messages made for them.
Read the story→
Footsteps around the mall become tags, so broadcasts only reach people who care.
Read the story→
Journeys follow each baby’s growth stage, sending just what parents need at each step.
Read the story→Start your AI transformation today.
