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AI Teams
AI Teams overview→AI coworkers that work from your company’s own knowledge
ProductsAI coworkersTake on internal work and deliver on timeAI OfficeManage your whole AI teamAI customer serviceAnswers customers around the clock
Get startedFDE onboarding serviceEngineers wire AI into your workflow
Social CRM
Social CRM overview→Member relationships across LINE, Messenger and Instagram
ProductsSocial CDPMembers, tags and segmentsService CenterEvery channel’s messages in one inboxSales CenterFrom first lead to closed dealWeb ToolsForms, bookings and gamesAppCustomer service and posting on the go
AIAgentic CRMIn-app AI, MCP and APIs
Expert servicesCustomer success serviceWith you from launch to results
Government & Integration
Government & Integration overview→One complete team for public-sector and large-scale projects
Project typesPublic-sector projectsService platforms, data hubs and AISystem integration & custom developmentCRM, ERP, data hubs and AI
Track recordSmart digital upgrade for maritime personnelMaritime and Port Bureau, MOTCHousing subsidy platformNational Land Management Agency, Ministry of the InteriorMedical data hubDepartment of Medical Affairs, MOHWIndustry analytics platformTaoyuan City Economic Development BureauAI volunteer care platform for rural communitiesMinistry of Digital Affairs
Solutions
All customer stories→Full stories from 15 brands and public agencies
Featured storiesJaguar Land Rover75% faster communicationHuggies200% member growthKOHLER90% of members taggedMinistry of Environment (Taiwan)20,000 sign-ups in 113 days
Industry scenariosManufacturingSales starts with the full customer pictureBiotech & healthcarePrecise, compliant outreach to healthcare professionalsReal estateFrom the first viewing to life after handoverAutomotiveFrom test drive to service visitsRetail brandsOne membership, in store and onlineNonprofitsTurn followers into recurring donors
Resources
Blog→Ideas on customer relationships, AI and digital transformation
Blog topicsAI Frontier34 articles in ChineseMarketing strategy69 articles in ChineseSuccess stories31 articles in ChineseCRM Academy2 articles in ChineseProduct features36 articles in ChineseLINE playbook38 articles in ChineseLife in OakMega17 articles in Chinese
Docs & companySocial CRM docsHow every feature worksAI Teams docsSet up AI coworkers and AI customer serviceAbout OakMegaRelationships first. Sales follow.
CompanyAbout OakMega
Blog · Tag

Mobile

Conversational commerce is on the rise
2021-04-09

Close Sales in a Chat: Conversational Commerce Is Rising

Everyone carries a smartphone now, and messaging apps like WhatsApp, Messenger, WeChat and Telegram compete for our limited time. In Taiwan, LINE alone has 21 million users, so nearly everyone has at least one LINE account. How do you actually close a sale through chat?

ILING WuProduct Marketing Manager
Apple vs. Facebook: who wins the privacy war
2021-02-18

Apple vs. Facebook: Who Wins the Privacy War?

With iOS 14, released last year, Apple said it would add “privacy labels” to protect its users, telling them what information apps track and letting them choose whether to allow an app to collect their data. Facebook, which relies heavily on advertising revenue, went head-to-head with Apple.

ILING WuProduct Marketing Manager
Rising podcasts and a suddenly booming Telegram
2020-07-30

Podcasts Are on the Rise and Telegram Is Suddenly Everywhere: What Happens When They Meet?

In the first half of 2020, podcasts suddenly took off in Taiwan. Individuals and brands alike jumped in, from YouTubers and livestreamers to the creative industries and finance. Some, like Bailingguo News, staked their claim before podcasts were popular, while others, like Gooaye and Taiwan's No.1 Commute Brand, became overnight hits.

ILING WuProduct Marketing Manager
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