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AI Teams
AI Teams overview→AI coworkers that work from your company’s own knowledge
ProductsAI coworkersTake on internal work and deliver on timeAI OfficeManage your whole AI teamAI customer serviceAnswers customers around the clock
Get startedFDE onboarding serviceEngineers wire AI into your workflow
Social CRM
Social CRM overview→Member relationships across LINE, Messenger and Instagram
ProductsSocial CDPMembers, tags and segmentsService CenterEvery channel’s messages in one inboxSales CenterFrom first lead to closed dealWeb ToolsForms, bookings and gamesAppCustomer service and posting on the go
AIAgentic CRMIn-app AI, MCP and APIs
Expert servicesCustomer success serviceWith you from launch to results
Government & Integration
Government & Integration overview→One complete team for public-sector and large-scale projects
Project typesPublic-sector projectsService platforms, data hubs and AISystem integration & custom developmentCRM, ERP, data hubs and AI
Track recordSmart digital upgrade for maritime personnelMaritime and Port Bureau, MOTCHousing subsidy platformNational Land Management Agency, Ministry of the InteriorMedical data hubDepartment of Medical Affairs, MOHWIndustry analytics platformTaoyuan City Economic Development BureauAI volunteer care platform for rural communitiesMinistry of Digital Affairs
Solutions
All customer stories→Full stories from 15 brands and public agencies
Featured storiesJaguar Land Rover75% faster communicationHuggies200% member growthKOHLER90% of members taggedMinistry of Environment (Taiwan)20,000 sign-ups in 113 days
Industry scenariosManufacturingSales starts with the full customer pictureBiotech & healthcarePrecise, compliant outreach to healthcare professionalsReal estateFrom the first viewing to life after handoverAutomotiveFrom test drive to service visitsRetail brandsOne membership, in store and onlineNonprofitsTurn followers into recurring donors
Resources
Blog→Ideas on customer relationships, AI and digital transformation
Blog topicsAI Frontier34 articles in ChineseMarketing strategy69 articles in ChineseSuccess stories31 articles in ChineseCRM Academy2 articles in ChineseProduct features36 articles in ChineseLINE playbook38 articles in ChineseLife in OakMega17 articles in Chinese
Docs & companySocial CRM docsHow every feature worksAI Teams docsSet up AI coworkers and AI customer serviceAbout OakMegaRelationships first. Sales follow.
CompanyAbout OakMega
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1st-party-data

Use First-Party Data to Understand Customers and Run a Data-Driven Sales Process: Biopharma CRM Seminar Recap
2022-06-10

Use First-Party Data to Understand Customers and Run a Data-Driven Sales Process: Biopharma CRM Seminar Recap

Our second CRM industry seminar of 2022 took place online on June 1, 2022. Focused on biopharma, it covered the latest digital transformation trends in the industry and how Social CRM fills the gap in last-mile behavioral data. We also invited Kao Hsing, head of biopharma at Salesforce Taiwan, who used CRM as a starting point to share “customer relationship strategies that build a first-party data mindset to improve sales performance.”

Howard HuangMarketing Specialist
The Growth-Hacking Mindset: How Brands Amplify the Value of First-Party Data with Marketing Visuals to Grow Revenue
2022-04-27

The Growth-Hacking Mindset: How Brands Amplify the Value of First-Party Data with Marketing Visuals to Grow Revenue

Today, brands interact with customers across many devices and channels. Beyond building your own first-party database with Social CRM to understand customer behavior and shape more precise marketing strategies, optimizing every touchpoint to catch customers' attention in a limited window is a growth-hacking mindset that effectively boosts revenue.

Howard HuangMarketing Specialist
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