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B2B
Treat AI as a Coworker, Not a Feature: The One Question Behind Five Decisions | CEO Insights
Stop treating AI as one more button. OakMega CEO Porsche unpacks five Grok Bot product decisions to show how the “treat AI as a coworker” test helps B2B companies and manufacturers actually hand work over to AI agents. Let’s rethink what AI adoption means.
Porsche TsaiCEO
Once a pump left the factory, the customer was a stranger. How Kikawa Pump reconnected with technicians in the field
A B2B2C manufacturer opened up its channel black box with LINE Social CRM: 37% MAU, a block rate of just 4.58%, and 54% of friends verified their identity.
Kevin WuCustomer Success Lead
B2B Sales: How to Use the LINE Playground Module to Acquire Customers More Efficiently
With OakMega's Playground module, B2B companies can use game rewards to attract prospects, nurture them afterward through their LINE Official Account, boost participation, collect more high-quality leads, and dramatically improve customer acquisition efficiency.
Samuel JengHead of Product
Growth and Challenges in Customer Success at OakMega: Inside a Role at a B2B Software Startup
Customer Success plays a key role in retaining customers in the software industry, but what does the job actually involve? OakMega creates value for brands through Social CRM. Over the past decade, Customer Success has been a rare role in Taiwan: it helps customers succeed with a software product, spanning training, customer service, upselling, and scenario-based marketing.
Wayne ChungCustomer Success SpecialistStart your AI transformation today.
