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AI Teams
AI Teams overview→AI coworkers that work from your company’s own knowledge
ProductsAI coworkersTake on internal work and deliver on timeAI OfficeManage your whole AI teamAI customer serviceAnswers customers around the clock
Get startedFDE onboarding serviceEngineers wire AI into your workflow
Social CRM
Social CRM overview→Member relationships across LINE, Messenger and Instagram
ProductsSocial CDPMembers, tags and segmentsService CenterEvery channel’s messages in one inboxSales CenterFrom first lead to closed dealWeb ToolsForms, bookings and gamesAppCustomer service and posting on the go
AIAgentic CRMIn-app AI, MCP and APIs
Expert servicesCustomer success serviceWith you from launch to results
Government & Integration
Government & Integration overview→One complete team for public-sector and large-scale projects
Project typesPublic-sector projectsService platforms, data hubs and AISystem integration & custom developmentCRM, ERP, data hubs and AI
Track recordSmart digital upgrade for maritime personnelMaritime and Port Bureau, MOTCHousing subsidy platformNational Land Management Agency, Ministry of the InteriorMedical data hubDepartment of Medical Affairs, MOHWIndustry analytics platformTaoyuan City Economic Development BureauAI volunteer care platform for rural communitiesMinistry of Digital Affairs
Solutions
All customer stories→Full stories from 15 brands and public agencies
Featured storiesJaguar Land Rover75% faster communicationHuggies200% member growthKOHLER90% of members taggedMinistry of Environment (Taiwan)20,000 sign-ups in 113 days
Industry scenariosManufacturingSales starts with the full customer pictureBiotech & healthcarePrecise, compliant outreach to healthcare professionalsReal estateFrom the first viewing to life after handoverAutomotiveFrom test drive to service visitsRetail brandsOne membership, in store and onlineNonprofitsTurn followers into recurring donors
Resources
Blog→Ideas on customer relationships, AI and digital transformation
Blog topicsAI Frontier34 articles in ChineseMarketing strategy69 articles in ChineseSuccess stories31 articles in ChineseCRM Academy2 articles in ChineseProduct features36 articles in ChineseLINE playbook38 articles in ChineseLife in OakMega17 articles in Chinese
Docs & companySocial CRM docsHow every feature worksAI Teams docsSet up AI coworkers and AI customer serviceAbout OakMegaRelationships first. Sales follow.
CompanyAbout OakMega
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Know your customers' interests and build the best shopping experience
2021-08-19

OakMega SCRM + Rosetta.ai On-Site Recommendations: Know Your Customers' Interests and Build a Better Shopping Experience

The pandemic has reshaped how people live and shop worldwide. It pushed many shoppers who loved in-store experiences to buy online and became a turning point for brands and retailers to transform. OakMega helps you define your brand identity and understand your users. As consumer behavior shifts, brands are asking how to capture attention faster and shorten the time it takes customers to order.

ILING WuProduct Marketing Manager
LINE Message Sharing: Bringing Viral Marketing to Chat Apps
2021-04-24

LINE Message Sharing: Bringing Viral Marketing to Chat Apps

On social media, Facebook has a Share button, Instagram lets you repost to Stories, and Twitter has retweets. Nearly every social platform has sharing built in so content can spread quickly. Sharing on chat apps, by contrast, is one-way push. Most brands use their LINE channels to send deals and giveaway announcements, which people rarely feel like forwarding.

ILING WuProduct Marketing Manager
Conversational commerce is on the rise
2021-04-09

Close Sales in a Chat: Conversational Commerce Is Rising

Everyone carries a smartphone now, and messaging apps like WhatsApp, Messenger, WeChat and Telegram compete for our limited time. In Taiwan, LINE alone has 21 million users, so nearly everyone has at least one LINE account. How do you actually close a sale through chat?

ILING WuProduct Marketing Manager
The LINE Official Account 2.0 era is here
2020-11-09

The LINE Official Account 2.0 Era Is Here: A Chance for Deeper Conversations with Your Friends

One-to-one marketing means personalized messages built on data and user profiles, but how do you actually do it? By posting and designing chatbots through an SCRM, you can easily learn what your LINE friends really want. Whenever a friend interacts with a post or link you publish, the system automatically tags them, and you can then use those tags to send segmented posts.

ILING WuProduct Marketing Manager
LINE’s 2020 election program kicks off
2019-04-29

LINE’s 2020 Election Program Kicks Off: Why Segmentation and Group Mobilization Matter

During Taiwan’s 2018 local elections, LINE added a new “Election Zone” category to its LINE Today news channel, featuring the LINE accounts of candidates who bought the election package. With more than 70 million views, it proved how effective LINE is as an exposure point for candidates—not to mention LINE’s livestreaming, which has become a gateway to how people get news today.

ILING WuProduct Marketing Manager
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