
A LINE MINI App is a lightweight app that runs right inside LINE with no download, giving brands their own service entry point on the messaging platform where users spend the most time. In October 2025, LINE opened the platform to all, adding in-app payments and ad revenue sharing and kicking off a new phase of private traffic competition in Taiwan. For brands still relying on paid ads to buy traffic, this window is closing — and integrating a Social CRM is what turns a MINI App from an entry point into a flywheel.
MarketingTeam
The LINE Official Account became a gateway to everyday life: 50,000+ digital members and nearly 100,000 friends tagged by location. Inside the segmented broadcasts, OMO points, and member journeys behind it.
Kevin WuCustomer Success Lead
By connecting its ERP and multiple friend sources, MamyPoko built targeted offers and automated parenting journeys around each baby’s stage of growth.
Kevin WuCustomer Success Lead
Membership programs have become a hot battleground for brands again over the past year or two. As customer behavior grows fragmented and omnichannel, brands are looking to unify their conversation channels with members and turn one-way, one-off interactions like point cards and mileage into deep two-way relationships.
Howard HuangMarketing Specialist
Marketing automation helps brands manage members by using data to read the status and journey of each customer segment. The goal is to shorten every customer journey with precisely targeted messages and raise the value of existing customers, so they get real value from your products or services, fall in love with your brand, and even become VIP superfans who keep buying and recommend you to friends on social media.
ILING WuProduct Marketing Manager
When a brand understands the behavioral profiles of its LINE friends, it can personalize messages, respond to questions in real time, and run precisely segmented broadcasts. On that foundation, it can turn LINE friends into loyal VIP fans and start building deeper member relationships.
Howard HuangMarketing Specialist



