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AI Teams
AI Teams overview→AI coworkers that work from your company’s own knowledge
ProductsAI coworkersTake on internal work and deliver on timeAI OfficeManage your whole AI teamAI customer serviceAnswers customers around the clock
Get startedFDE onboarding serviceEngineers wire AI into your workflow
Social CRM
Social CRM overview→Member relationships across LINE, Messenger and Instagram
ProductsSocial CDPMembers, tags and segmentsService CenterEvery channel’s messages in one inboxSales CenterFrom first lead to closed dealWeb ToolsForms, bookings and gamesAppCustomer service and posting on the go
AIAgentic CRMIn-app AI, MCP and APIs
Expert servicesCustomer success serviceWith you from launch to results
Government & Integration
Government & Integration overview→One complete team for public-sector and large-scale projects
Project typesPublic-sector projectsService platforms, data hubs and AISystem integration & custom developmentCRM, ERP, data hubs and AI
Track recordSmart digital upgrade for maritime personnelMaritime and Port Bureau, MOTCHousing subsidy platformNational Land Management Agency, Ministry of the InteriorMedical data hubDepartment of Medical Affairs, MOHWIndustry analytics platformTaoyuan City Economic Development BureauAI volunteer care platform for rural communitiesMinistry of Digital Affairs
Solutions
All customer stories→Full stories from 15 brands and public agencies
Featured storiesJaguar Land Rover75% faster communicationHuggies200% member growthKOHLER90% of members taggedMinistry of Environment (Taiwan)20,000 sign-ups in 113 days
Industry scenariosManufacturingSales starts with the full customer pictureBiotech & healthcarePrecise, compliant outreach to healthcare professionalsReal estateFrom the first viewing to life after handoverAutomotiveFrom test drive to service visitsRetail brandsOne membership, in store and onlineNonprofitsTurn followers into recurring donors
Resources
Blog→Ideas on customer relationships, AI and digital transformation
Blog topicsAI Frontier34 articles in ChineseMarketing strategy69 articles in ChineseSuccess stories31 articles in ChineseCRM Academy2 articles in ChineseProduct features36 articles in ChineseLINE playbook38 articles in ChineseLife in OakMega17 articles in Chinese
Docs & companySocial CRM docsHow every feature worksAI Teams docsSet up AI coworkers and AI customer serviceAbout OakMegaRelationships first. Sales follow.
CompanyAbout OakMega
Blog · Tag

AI adoption

Treat AI as a Coworker, Not a Feature: The One Question Behind Five Decisions | CEO Insights
2026-09-16

Treat AI as a Coworker, Not a Feature: The One Question Behind Five Decisions | CEO Insights

Stop treating AI as one more button. OakMega CEO Porsche unpacks five Grok Bot product decisions to show how the “treat AI as a coworker” test helps B2B companies and manufacturers actually hand work over to AI agents. Let’s rethink what AI adoption means.

Porsche TsaiCEO
AI That Doesn't Just Think for You but Gets the Work Done: What GPT-6 Astra Really Signals for Business
2026-09-10

AI That Doesn't Just Think for You but Gets the Work Done: What GPT-6 Astra Really Signals for Business

GPT-6 Astra's biggest leap isn't raw intelligence. It can operate a CRM, fill in forms, and finish multi-step work on its own. OakMega's CEO unpacks what Astra really signals for business: CRM is shifting from “people operating the system” to “AI agents doing the work for you” (Agentic CRM), and FDE is how you plug execution-ready AI into your workflows.

MarketingTeam
How to Build an AI-Native Services Company | CEO Insights
2026-08-27

How to Build an AI-Native Services Company | CEO Insights

An AI-native services company delivers outcomes directly to customers: AI does most of the work, and humans stay in only the few steps that need real judgment. It sells results, not tools. This piece walks through Y Combinator's hands-on playbook: how to pick the right market, why variance kills this business faster than anything else, and the P&L math that changes the business model entirely.

Porsche TsaiCEO
How to Architect an AI-Native Business | CEO Insights
2026-08-27

How to Architect an AI-Native Business | CEO Insights

An AI-native business is one built with AI in every part of the company from day one, with its entire business model and value proposition designed around AI, rather than AI tools “bolted on” to existing processes. This post summarizes Harvard Business School Online's architecture guide: what AI-native really means, how it differs from “integrating AI into legacy systems,” and the four pillars of building an AI-native business.

Porsche TsaiCEO
AI Replaces the Interface, Not the System: What Claudeforce Reveals About the Battle to Control Enterprise AI
2026-08-27

AI Replaces the Interface, Not the System: What Claudeforce Reveals About the Battle to Control Enterprise AI

Claudeforce is the expanded partnership Salesforce and Anthropic announced in August 2026, letting users work in their CRM from inside Claude without ever opening Salesforce. Its real significance: AI replaces the interface, but the system stays — the customer relationships and data no one can rebuild overnight. And in Taiwan, inside the LINE ecosystem, OakMega is doing the same thing.

Samuel JengHead of Product
When AI Joins the Engineering Team, Does the Work Actually Get Easier?
2026-08-19

When AI Joins the Engineering Team, Does the Work Actually Get Easier?

At OakMega's General Meeting, Air engineer Ted shared what really happened when AI came to his engineering team: development got faster, engineers got more tired, and role boundaries started to blur. See how one company is finding a new way to work alongside AI, and follow Inside OakMega.

Irene ChaoExecutive Assistant
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