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Advanced LINE Guide | How to Manage Permissions and Add Account Members

How do you set up permissions in LINE Official Account Manager and add administrators or operators to your account? Don't worry: with the steps below, you can configure LINE permissions right away in the LINE Official Account Manager web console.

How to manage permissions and add account members

How do you set up permissions in LINE Official Account Manager and add administrators or operators to your LINE Official Account? Don't worry. Follow the steps below and you can configure LINE permissions right away in the LINE Official Account Manager web console!

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Steps in the LINE Official Account Manager Web Console

  1. First, log in with your “LINE Business ID”.

The LINE Business ID login page, where you sign in to LINE Official Account Manager with a LINE account or business account.

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  1. After logging in, select the LINE Official Account you want to set permissions for from the account list.

The account list in LINE Official Account Manager, with a red box marking the official account to select.

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  1. Click “Settings” in the top-right corner.

The LINE Official Account Manager home page, with an arrow pointing to the “Settings” button in the top-right corner for accessing permission settings.

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  1. Click “Permissions” in the left sidebar.

The Account settings page in LINE Official Account Manager, with a red box and arrow marking “Permissions” in the left sidebar.

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  1. On the Permissions page, click “Add member” on the right to set up permissions.

The Permissions page in LINE Official Account Manager, with an arrow pointing to the “Add member” button for adding members and assigning permissions.

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  1. A window appears with four permission levels, from most to least access:
  • Admin
  • Operator
  • Operator (no sending)
  • Operator (no access to statistics)

Note that only Admins can manage account members, so new members are usually invited as Operators.

Open the permission dropdown and choose the role for the person you're inviting.

The permissions window in LINE Official Account Manager, for comparing role permissions and choosing a member's role from the dropdown.

The permissions window in LINE Official Account Manager with the role dropdown expanded, so the inviter can choose what the invited member is allowed to do.

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  1. Click “Issue URL,” and an invitation link appears on the left. Note that each URL is valid for only 24 hours after it's issued and can be used only once.

The Permissions window in LINE Official Account Manager, where you choose Operator and click “Issue URL” to create an invitation link.

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  1. Click the URL again to copy it, then send it to the person you're inviting so they can join as a member of your LINE Official Account.

The Permissions window in LINE Official Account Manager showing the member invitation URL, ready to copy and send to the invitee.

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Now that you know how to manage LINE permissions and add members, pretty simple, right? Want more tips on running your LINE account? What's the difference between the four permission levels, and can you upgrade or downgrade a member's permissions? Visit the OakMega LINE Official Account to learn more, or follow the “OakMega LINE Marketing Playbook” for step-by-step guides to building your brand's LINE Official Account from the ground up.

Join the OakMega LINE Official Account now to learn more about LINE marketing!

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