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OakMega
What Is OpenAI Dots? ChatGPT’s Always-On AI Digital Employee Arrives, and How It Differs from Grok Bot | CEO Insights
At DevDay 2026, OpenAI launched Dots, turning ChatGPT from a chat tool into an AI digital employee that works for you in the cloud around the clock. Starting from the pressure created by xAI’s Grok Bot, this article looks at why the big AI players are all betting on “digital team members” at the same time, and how OakMega is applying the same thinking to plan its next AI products.
Porsche TsaiCEO
Inside OakMega | The Faster the World Moves, the More We Need Each Other
For its third annual team building, OakMega headed to Xincheng and Shoufeng in Hualien, Taiwan: a walking tour around Lianxiqu (Etude) Bookstore, river tracing up Baibao Creek, and local stories turned into our holiday gift box. Here is why an AI company believes in human connection.
Irene ChaoExecutive Assistant
When AI Joins the Engineering Team, Does the Work Actually Get Easier?
At OakMega's General Meeting, Air engineer Ted shared what really happened when AI came to his engineering team: development got faster, engineers got more tired, and role boundaries started to blur. See how one company is finding a new way to work alongside AI, and follow Inside OakMega.
Irene ChaoExecutive Assistant
AI Agents Are Now Affordable for Everyone. So Why Do Enterprise Rollouts Still Fail? | CEO Insights
Claude Sonnet 5's price cut is erasing the AI capability barrier, but the gap between AI and real business workflows hasn't moved. OakMega's FDE service is already helping Taiwanese companies weld AI into their LINE customer communication. Here's why the tool isn't the point — implementation is.
Porsche TsaiCEO
Inside OakMega | When Every Candidate Uses AI on the Take-Home, How Does OakMega Tell Who Really Knows Their Stuff?
OakMega’s interview assignments assume you’ll use AI. What matters isn’t whether you can use it, but whether you understand what you’re using. The real interview starts after you submit: we ask you to walk us through how you solved it, and we look for three things — can you explain your decisions, do you question AI’s output, and did you truly step into the business scenario.
Irene ChaoExecutive Assistant.webp)
Should Stronger AI Come With Stronger Brakes? What the Claude Fable 5 Wake-Up Call Teaches Businesses About Risk | CEO Insights
The controversy and pullback that followed the launch of Claude Fable 5, Anthropic's most capable model, hold lessons on the risk awareness every business needs when adopting AI, and on how OakMega meets this challenge with international security certifications.
Porsche TsaiCEO
When Operations Meets Claude: How One Team Evolved the Way It Works with AI
From making sense of a single document, to connecting our entire knowledge base, to changing how we run meetings — this is the story of how OakMega's Operation Team brought Claude into everyday work, and the real problems we ran into along the way.
Irene ChaoExecutive Assistant
LINE MINI App: The Last Moat for Taiwanese Brands Building Private Traffic
A LINE MINI App is a lightweight app that runs right inside LINE with no download, giving brands their own service entry point on the messaging platform where users spend the most time. In October 2025, LINE opened the platform to all, adding in-app payments and ad revenue sharing and kicking off a new phase of private traffic competition in Taiwan. For brands still relying on paid ads to buy traffic, this window is closing — and integrating a Social CRM is what turns a MINI App from an entry point into a flywheel.
MarketingTeam
Into Hualien's Backcountry with OakMega: River Trekking, Jade Hunting, and Reconnecting with the Land
For OakMega's 2026 Q2 team building, the whole company went river trekking up Baibao Creek in Hualien, Taiwan, alongside local outdoor studio Houshan Liren and science creator Taiwan Rock Guy. Here's how a tech startup swapped the usual office activity for a deep local experience, and how a canyon with no phones and no Wi-Fi helped the team build real connections.
Irene ChaoExecutive Assistant
Going green isn’t a slogan. It’s a 21-day RPG. How PTS Kids got families to actually take action
A 21-day carbon-cutting quest built inside LINE: 6,504 participants, 5,500+ mission shares, a 68.5% conversion rate at the Arctic stage, and 3,000+ photos of low-carbon commutes.
Kevin WuCustomer Success Lead
When a mall gets a memory: how Park Lane by CMP turned 50,000+ LINE friends into digital members
The LINE Official Account became a gateway to everyday life: 50,000+ digital members and nearly 100,000 friends tagged by location. Inside the segmented broadcasts, OMO points, and member journeys behind it.
Kevin WuCustomer Success Lead
The right care at the right stage: how MamyPoko grew its LINE friends by 12.5%
By connecting its ERP and multiple friend sources, MamyPoko built targeted offers and automated parenting journeys around each baby’s stage of growth.
Kevin WuCustomer Success Lead
Inside OakMega | Bringing Expertise to Every Conversation: OakMega's Hands-On Sales Training
Our two-day Sales Training on January 14–15, 2026 was an investment in our team's core capabilities. The goal wasn't just to close deals, but to build a systematic sales logic that helps us understand needs precisely and earn deep, long-term trust with clients.
Irene ChaoExecutive Assistant
How does faith go digital? Ginhuan Taizihui passed 11,400 LINE friends with Social CRM
A redesigned online-and-offline journey for followers turned one-way announcements into two-way engagement. Followers no longer just receive updates; they join in and share.
Kevin WuCustomer Success Lead
Inside OakMega | A Space Where Trust Keeps Growing: 1 on 1 Meetings
A fast-growing company runs on meetings: project meetings, status meetings, product meetings, sales meetings… But at OakMega, we deliberately protect one kind of conversation that isn't driven by deadlines or performance: 1 on 1 meetings.
Irene ChaoExecutive Assistant
Turning Greetings into Engagement: A 5-Second Video That Stops the Scroll
New Year greetings shouldn't be something people just scroll past. This time, we used the unique nature of video messages to hide the answers inside 5-second videos, giving people a reason to “watch it again.” The result: 200+ more engaged users and a 137% lift in engagement rate. In an era of 8-second attention spans, the right approach makes engagement happen naturally.
Abby LinBrand Marketing Designer
Smart investing in one place: the Alpha Robo-Advisor LINE Official Account
An onboarding and assessment flow that often stalled became a clear, warm, real-time journey: from a fun risk quiz and segmented rich menus to fully automated member journeys, driving 400+ meaningful service touchpoints in one month.
Kevin WuCustomer Success Lead
First Steps to Real Experience: My Time as a Marketing Intern at OakMega
I came across OakMega almost by chance. I was about to start grad school and felt it was time to ease into the working world. I had zero work experience and wasn't sure where I was headed—I just had some marketing experience from before, so I figured: why not give marketing a try?
Sophie ChenMarketing Intern
Stepping Out of My Comfort Zone: My Growth Journal as an SDR Intern at OakMega
As a Sales Development Representative intern, I helped find prospects, run market research, prepare pitch decks, and make cold outreach. Much of it was new to me, but through the company's workflows and teamwork, I gradually found my own pace.
Earn TangSales Development Representative
The MCP Era Is Here: When Enterprise Systems Come “Alive” | CEO Insights
Every enterprise will need MCP to make its existing systems AI-native—able to analyze, decide, and act on their own. In the US, many companies outsource to AI consultants, with Forward Deployed Engineers handling the entire AI upgrade end to end.
Porsche TsaiCEO
How OKX used engagement to spark more than 120,000 clicks
Member verification, topic subscriptions, and Playground games working together: 10,000+ new friends in six weeks and 18,000+ users verified.
Kevin WuCustomer Success Lead
My Journey from Intern to Full-Time at OakMega
In this article, I would like to share my personal journey from intern to full-time employee at OakMega. I hope my experience can provide some insights for other students interested in finding a company that values growth, learning, and development.
Rina RangsrikarnsongBusiness Development Associate
My Six Months as an HR Intern at OakMega
The coolest thing about being an HR intern at a tech startup is that you keep pushing past your limits — and discovering you’re capable of far more than you imagined.
Jimmy ChanIntern
Shared Honors: OakMega and Two Partners Shortlisted for “Best ESG Contribution” at the LINE Biz-Solutions Awards 2025
OakMega, the Ministry of Environment (Taiwan), and PTS Kids were both shortlisted as Merit Finalists for “Best ESG Contribution” at the LINE Biz-Solutions Awards 2025, showing how technology makes sustainable action more engaging and more effective.
Kevin WuCustomer Success Lead
👻 Making Learning Fun Through Interaction: OakMega's Tone Monster Challenge Delivers Halloween's Cutest “Surprise Marketing”!
For Halloween, OakMega launched the “Tone Monster Challenge”! Combining live polls with game-style interaction, it lets LINE friends learn about SCRM while having fun: a playful, insight-driven new take on Halloween marketing.
Kevin WuCustomer Success Lead
Ten Years of Digital Transformation Talk and Still Stuck: The Three Pain Points Holding Companies Back | CEO Insight
Thirty years on, we’ve moved through the information age and the digital age, and now AI is ushering in the intelligent age. In this article, I look at the three pain points companies must solve before they can step into the intelligent age. | CEO Insight
Tia WangBrand Marketing Manager
Next-Level Year-End Parties: Creative Games That Combine LINE and the Big Screen
As year-end banquets, spring parties, and other celebrations pile up, creating a lively, interactive atmosphere matters more than ever. This article explores how to bring modern tech into these events, using big screens and mobile interaction to energize the room and boost participation and entertainment.
Samuel JengHead of Product
Double the Holiday Magic: Real-Time Interaction and Photo Filters on LINE
The holiday season is a pivotal moment for brands looking for fresh marketing ideas, and on a platform like LINE, creative, engaging campaigns matter more than ever. Today we take a deep dive into how to use three OakMega Social CRM modules to create Instagram-style filter effects and real-time voting on LINE, boosting user engagement and strengthening your brand image.
Samuel JengHead of Product
Liven Up Your Year-End Party: Interactive Fun with LINE and the Big Screen
Year-end parties and spring banquets are filling up the calendar. Want to create fresh interaction between attendees' phones and the big screen? This article shows how small activities like live polls and prize draws make your event more interactive, more playful, and full of energy.
Samuel JengHead of Product
Bring Holiday Magic to LINE: 3 Modules for Creative Marketing Campaigns
The holiday season always calls for creative campaigns that win over consumers. Building fun, distinctive activities on a platform like LINE isn't easy, but with OakMega Social CRM you can deliver filter effects and live polls just like on Instagram.
Samuel JengHead of Product
Year-End Event Ideas: Engage Your Audience with LINE and the Big Screen
Year-end parties and spring banquets mean more in-person events. Want a simple way to get every guest interacting through their phones and the venue's big screen? This article shows how live polls and prize draws can energize the room and make your event far more fun.
Samuel JengHead of Product
Instagram-Style Filters and Live Polls, Right on LINE?!
Every holiday season, brands rack their brains for marketing ideas that grab attention. On LINE, the platform's constraints make creative campaigns tough to pull off. This article shows how to use three modules to deliver Instagram-style filters and live poll interactions on LINE!
Samuel JengHead of Product
How to Lower Your LINE Official Account Block Rate and Build Customer Loyalty: A Complete Strategy Guide
Struggling with a high block rate and customer churn on your LINE Official Account? Managing short-term campaign participants isn't enough — you need to turn them into loyal, long-term customers. This guide shows how a member engagement strategy gets you there, and introduces three key modules that help high-value brands and brick-and-mortar retailers overcome their LINE challenges and keep customers coming back to buy.
Samuel JengHead of Product
Build an Exclusive VIP Member Zone: A Premium Experience on LINE
Under the classic 80/20 rule, a brand's top 20% of VIP members can drive as much as 80% of its revenue — which is exactly why VIP engagement deserves focused attention. In this article, we look at how to manage VIP members effectively on LINE so these key customers always get the best possible service experience.
Samuel JengHead of Product
Long-Term Member Engagement on Your LINE Official Account: Turning Short-Term Campaign Participants into Loyal Customers
Many brands see a high block rate on their LINE Official Account — and watch their friend count drop sharply once a campaign ends. Long-term member engagement is a mid- to long-term goal, and the key is converting short-term campaign participants into loyal, long-term customers. This article introduces three effective modules that help high-value brands and brick-and-mortar retailers tackle high LINE block rates and build lasting customer loyalty.
Samuel JengHead of ProductManaging VIP Members on LINE with OakMega Modules
The 80/20 rule tells us the top 20% of VIP members can drive as much as 80% of revenue, which makes VIP management central to sustained profit and growth. This article shows how to manage VIP members effectively on LINE and give your most valuable customers a first-class service experience.
Samuel JengHead of Product
Lower Your LINE Block Rate: 3 Key Modules for Effective Member Management
Is your LINE block rate stubbornly high? Your campaigns perform well, yet once they end, droves of friends block you and drift away? Member management is a mid- to long-term goal. What really matters is keeping the friends you gain from short-term campaigns and turning them into loyal customers.
Samuel JengHead of Product
A Premium Service Experience: How to Manage VIP Members on LINE
The 80/20 rule tells us the top 20% of VIP members can drive 80% of revenue, so managing VIPs well is critical to whether a brand keeps growing profitably. If you haven't built a VIP area on LINE yet, this article shows you how to manage VIP members there and give your most valuable customers a first-class service experience.
Samuel JengHead of Product
Innovative Marketing Strategies: The Complete Guide to Anniversary Sales and Holiday Campaigns on LINE for Retail Brands
When an anniversary sale or holiday season comes around, a solid LINE marketing strategy makes all the difference for retail brands. If you're looking for engaging content or campaign ideas, here are three practical approaches to the latest LINE marketing tactics, using an anniversary sale as the example.
Samuel JengHead of Product
Growing Your LINE Official Account: Fresh Ways to Use Member Referrals and Lucky Draws
In today's digital marketing landscape, a large, active LINE Official Account opens up a world of creative possibilities. If your brand is ready to go all in on LINE but your friend count has stalled despite great content and a well-planned strategy, it's time for an effective growth strategy. This article introduces two proven modules to help your LINE account gain users fast.
Samuel JengHead of Product
Powering Your Store's Anniversary Sale with LINE: Creative Marketing Modules in Action
When an anniversary sale or holiday season comes around, a solid LINE marketing strategy makes all the difference for retail brands. If you're looking for engaging content or campaign ideas, here are three practical approaches to the latest LINE marketing tactics, using an anniversary sale as the example.
Samuel JengHead of Product
Grow Your LINE Official Account Friends: Strategies with the Member Referral and Lucky Draw Game Modules
Growing your friend count is essential to running a LINE Official Account. Even with great content or a strong marketing plan, slow friend growth keeps your creative work from reaching its full potential. Here are two modules that reliably boost friend numbers and help your brand succeed on LINE.
Samuel JengHead of Product
Celebrate Your Anniversary Sale: A Guide to Creative Marketing Modules on LINE
Retail brands regularly run anniversary sales and holiday campaigns that need marketing support on LINE. If you're struggling to create engaging content or campaigns, here are three practical approaches, framed around an anniversary sale, to explore the latest in LINE marketing.
Samuel JengHead of Product
LINE Official Account Growth Strategy: Using Referral Modules and Prize-Draw Engagement
Once a brand commits to LINE, friend count is critical. If you have great content or a solid marketing plan but your friend count won't budge, you're wasting creative resources. Here are two modules that effectively grow your friends, so you never have to worry about the numbers again!
Samuel JengHead of Product
The Art of Managing Multiple Branches on One LINE Official Account: Better Customer Experience, Stronger Brand Performance
Running many branches through a single LINE Official Account is hard. Established chains usually keep just one official account, since it is the most effective way to build a fan base and grow awareness. But handling customer service and sales for every branch inside that one account, and tracking performance and KPIs branch by branch, is a challenge many brands struggle with. Here is how to master multi-branch operations on LINE so you can manage every location with ease.
Samuel JengHead of Product
Create Eye-Catching Special LINE Messages: Practical Tips to Boost Engagement and Click-Through Rates
Is your LINE Official Account still sending the same old image-and-text combos? Want to create full-screen visuals or swipeable multi-page messages that multiply your click-through rate? This guide reveals how to build and share special LINE messages that make an impression and help your content stand out in a crowded inbox.
Samuel JengHead of Product
How to Manage Multiple Branches with a Single LINE Official Account: A Guide to Effective Strategies
Struggling to manage multiple branches with one LINE Official Account? Established chains typically use a single official account to grow their fan base and build awareness. This article shows you how to effectively manage customer service and sales for each branch, and analyze performance and KPIs, all within the same LINE Official Account.
Samuel JengHead of Product
How to Create and Share Eye-Catching LINE Rich Messages: The Ultimate Guide to Brand Engagement
Want your LINE Official Account to stand out? Creating and sharing striking LINE rich messages is the key to higher click-through rates and stronger user engagement. This tutorial shows you how to easily build full-width visuals and swipeable multi-page messages that can double the reach of your messages.
Samuel JengHead of Product
LINE Official Account: Pro Tips for Managing Multiple Store Locations
Your brand has multiple locations, but how do you run them all from a single LINE Official Account? Most established chains keep just one official account because it's the best way to build followers and brand awareness. The hard part is managing customer service and sales for every location in that one account, and even tracking performance and KPIs by store.
Samuel JengHead of Product
How to Create and Share Attention-Grabbing Special Messages on LINE
Is your official account still sending plain images and text? If you want to create stunning full-width visuals or swipeable multi-page messages, this tutorial is a must-read. Double your click-through rate!
Samuel JengHead of Product
The Complete Guide to LINE Booking: Efficient Appointment Strategies for Clinics and High-End Retail
Looking for a better way to handle bookings at your clinic or high-end store? In today’s digital landscape, phone bookings alone no longer cut it. Opening online booking channels, especially on LINE, has become a key marketing strategy. This article walks you through building an effective booking system on LINE, ideal for aesthetic, dental, and eye clinics as well as premium boutiques.
Samuel JengHead of Product
From Basic to Advanced: Using LINE to Strengthen Clinic Member Management and Patient Loyalty
In today’s digital healthcare marketing landscape, clinics face the challenge of making the most of social platforms, especially turning LINE into a powerful member management and marketing tool. This article explores how OakMega Social CRM’s features help overcome common hurdles, including slow growth in LINE friends, no link between LINE friends and clinic systems, and high block rates.
Samuel JengHead of Product
The Complete Guide to LINE Booking Systems: 4 Strategies to Boost Efficiency for Clinics and High-End Retail Stores
Want to make bookings at your clinic or high-end store more efficient with LINE? In today's digital world, phone bookings alone aren't enough, and opening online booking channels has become essential. This article shows how to build an effective booking system on LINE, a marketing strategy that aesthetic, dental, and eye clinics and premium luxury boutiques can't afford to ignore.
Samuel JengHead of Product
How to Build an Effective Clinic Membership System on LINE: A Practical Guide from Scratch
In this article, we use OakMega Social CRM's modules and features to answer these common questions, helping you get more out of LINE fast and hit your marketing KPIs.
Samuel JengHead of Product
4 Keys to Building a Great LINE Booking Experience
Want to run online bookings through LINE? If your clinic or store works by appointment and you want more online booking channels than just the phone, you need to know how to design a great booking experience on LINE.
Samuel JengHead of Product
How Clinics Can Build a LINE Membership System from Scratch
In this article, we use three OakMega Social CRM modules and features to answer these three problems, helping you boost LINE performance fast and hit your marketing KPIs.
Samuel JengHead of Product
A Must-Have Strategy for HCP Satisfaction: How Biotech Companies Can Adopt Omnichannel
Omnichannel marketing combines multiple communication channels to give customers an integrated, cross-channel experience. With an omnichannel approach, companies can deliver the same experience on every channel and build a consistent brand image across platforms.
Samuel JengHead of Product
A Must-Know for Biotech and Pharma: The Leading Omnichannel HCP Communication Platforms
In biotech and pharma, the omnichannel HCP communication platform is a hot topic and a key service category. In this article, we introduce the main omnichannel HCP communication platform services and weigh their pros and cons.
Samuel JengHead of Product
2023 Content Trends for the Biotech and Pharma Industry: DEEP
In 2023, the biotech and pharma industry faces a series of content challenges. In a fiercely competitive market, winning over HCPs has become a matter of survival. Here are four content trends and principles, spelling out DEEP, to help companies stand out in these challenging times.
Samuel JengHead of Product
Rep-triggered Instant Message: The Next Generation of HCP Communication
Rep-triggered Instant Message is a messaging-app-based way to deliver information, best understood as an upgraded extension of Rep-triggered Email. Because Rep-triggered Email involves many cumbersome steps, and messaging apps are now widespread, the market has begun embracing Rep-triggered Instant Message (RTIM). Moving from email to messaging apps can sharply raise HCP open and engagement rates while making identity verification more reliable.
Samuel JengHead of Product
Predicting the Future of Sales: AI Copilot, the Sales Tool for Stronger HCP Relationships
In today's business environment, sales reps have to handle a large volume of HCP data, including each HCP's preferences, interests, and interaction history. The sheer volume often keeps reps from finding HCP information quickly, or from building relationships with confidence when they're in front of an HCP. Managing HCP data effectively has become an essential part of modern business.
Samuel JengHead of Product
What Is OCE? The Omnichannel Customer Engagement Strategy Every Pharma Company Needs
As digital transformation sweeps the globe, pharma companies keep looking for new technology to boost productivity. Omnichannel Customer Engagement (OCE) is the most important piece of a pharma CRM strategy: it unifies online and offline, cross-device, multi-scenario communication and records every touchpoint with HCPs, giving pharma companies a 360-degree view of each customer.
Porsche TsaiCEO
Did COVID and MRT Construction Really Close ATT Dazhi?
Did you catch the news that ATT in Dazhi is closing? Or, like most people, did you not even know Dazhi had an ATT?
Will LinSenior Account Executive
Life as an OakMega Intern: Iris Liu's Internship Story
OakMega is a startup just over three years old. Beyond growing the business, we want to stay energized and driven, so we regularly bring on interns whose diverse perspectives spark fresh ideas. Iris, an intern on our Marketing and Customer Success teams, joined OakMega in July last year (2022). Here's a look at her internship.
Howard HuangMarketing Specialist
Apps and LINE Both Live on Your Phone. So What's the Difference?
In the smartphone era, apps and instant messaging have become an essential part of everyday life. Depending on how well customers know a brand and how often they engage with it, brands can use an app and a LINE Official Account as different ways to communicate, putting each channel to work at the right moment to strengthen relationships with users.
Will LinSenior Account Executive
There's Always a Smoother Way to Communicate and Build Relationships with Physicians
Pharma CRMs typically get their data from sales reps or email, but isn't there a more efficient way? CRM and SCRM are fundamentally different. Having a CRM doesn't complete your digital transformation; you also need a channel to actually talk to customers, or your CRM stays empty. It's like buying an unfinished house and never furnishing it: how do you live in it? Here's how SCRM solves the problem.
Will LinSenior Account Executive
OakMega 2022 Year in Review: Using Technology to Build Relationships First, Sales Second
For OakMega, 2022 was a year of constant adaptation. The direct impact of the pandemic has quietly faded, replaced by a whole new set of post-pandemic challenges. What hasn't changed is our belief that technology creates a better future. We keep advancing on the road to digital transformation, helping our clients get their message across effectively and build warm, lasting relationships.
Howard HuangMarketing Specialist
SparkLabs Taipei Demo Day 7: Key Takeaways
SparkLabs Taipei Demo Day 7 took place this Wednesday (8/31), with the seventh batch of startups covering robotic process automation, healthcare, smart logistics, and more. In his opening remarks, co-founder and managing partner Edgar Chiu announced that the accelerator is now SparkLabs Taiwan, aiming to connect startups' solutions with more long-term partners, help them grow from Taiwan to the world, break tradition, and embrace innovation.
Howard HuangMarketing Specialist
Inside the OakMega Design Team: Building a Social CRM Identity Around “Relationships First, Purchases Second” with Color Psychology
The new “OakMega 3.0” visual identity officially launched on Monday, August 1! This year (2022) also marks OakMega’s third anniversary. We sat down with Amber & Samuel, the designers behind our new corporate identity, to talk about the jump from 2.0 to 3.0: how color psychology shaped the new logo and design elements, and how they built a Social CRM brand around “relationships first, purchases second.”
Howard HuangMarketing Specialist
The No-Code Era Is Here: Why Businesses Are Turning to No-Code Solutions
When a business needs a new system, it traditionally has two options: buy an off-the-shelf product or build its own. Off-the-shelf is cheaper but may not fit perfectly; building in-house costs more but matches every requirement. In recent years, a third option has taken off: Low-Code/No-Code development.
ILING WuProduct Marketing Manager
LINE OA vs. OakMega Social CRM: Which One Wins?
LINE has become a channel almost every marketer wants a piece of. This article helps you weigh which interface and feature set fit your team best. OakMega Social CRM is a third-party platform that connects to your LINE Official Account, wraps it in a redesigned interface, and taps the extra APIs LINE provides to build more powerful LINE features.
ILING WuProduct Marketing Manager
How Are LINE 2.0 Message Plans Priced? (2022 Update) Maximize Broadcast Efficiency with One-to-One Engagement
Since LINE upgraded its official accounts from LINE@ to LINE 2.0 in 2019, account tiers and messaging fees have changed significantly. The goal: lower the barrier for brands on LINE by making more features free, giving brands more flexibility and encouraging them to grow their LINE presence.
Howard HuangMarketing Specialist
Engage Your Friends with LINE Official Account Rich Menus!
The LINE rich menu is the first touchpoint between a brand and its friends—think of it as your brand's front door. An eye-catching rich menu greets friends when they open your LINE Official Account and guides them into all kinds of interactions, nudging them to trigger keywords or visit your brand's other social accounts.
Howard HuangMarketing Specialist
Growth and Challenges in Customer Success at OakMega: Inside a Role at a B2B Software Startup
Customer Success plays a key role in retaining customers in the software industry, but what does the job actually involve? OakMega creates value for brands through Social CRM. Over the past decade, Customer Success has been a rare role in Taiwan: it helps customers succeed with a software product, spanning training, customer service, upselling, and scenario-based marketing.
Wayne ChungCustomer Success SpecialistStart your AI transformation today.
